General Manager for Gillman & Abbey Funeral Service, South Odorkor, Accra
November 2009

A vacancy has arisen for a General Manager for our modern and expanding funeral service in Accra.

We are owned by a well established British company and the General Manager will work in close liaison with the Managing Director and report directly to the Company Chairman in London.

We are seeking to employ a person who can demonstrate and maintain total honesty and loyalty to the company.

SUMMARY:

To manage the operational activities of the company. To become involved with all aspects of our business. To plan and develop systems and procedures to improve the operating quality and efficiency of the company. To supervise staff in accordance with company policies and procedures. Responsibility for organising training for employees.

PRIMARY RESPONSIBILITIES:

1. Manage the day to day operational activities of the company to include: provision of Funeral services, supply of other funeral related goods and services, wholesale casket sales, car hire department and catering facilities. (The setting of budgets, financial goals and primary accountancy issues are NOT included in this role)
2. Analyse and document the business processes and problems. Help to develop solutions to enhance efficiencies
3. Direct staff in the development and preparation of reports
4. Establish employee goals and conduct employee performance reviews
5. Responsible for staff scheduling to include work assignments/rotation, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees and shift rotations
6. Schedule and conduct various department meetings
7. Communicate with Company Chairman, Managing Director and Financial Director.
8. Other duties as assigned in furtherance of the company’s business, public image, financial position, health and safety and general performance.
 

KNOWLEDGE AND SKILL REQUIREMENTS FOR THIS POSITION:

1. The successful candidate for this position will be self disciplined, responsible and presentable. They must also be positive, enthusiastic and a good listener. The General Manager must be able to work well with people and must have leadership abilities. They must persevere in helping the company to achieve its goals. Excellent communication skills are of critical importance.
2. Reading, writing and arithmetic skills required.
3. Knowledge of office processes, procedures and technology, including the use of computers . Supervising projects and team activities.
4. This position requires a willingness to work a flexible schedule, to be punctual and the ability to plan the use of time.

KEY COMPETENCIES:

• Judgment
• Decision-making
• Information management
• Planning and organising
• Problem analysis and problem solving
• Delegating tasks and responsibility
• Motivating staff
• Communication
• Coaching
• Teamwork
• Flexibility

For more information or to apply, please Roger Gillman at gillmanroger@yahoo.co.uk